I read Michele Boule's "Changing the Way We Work" in Library Technology Reports. It was less than I'd hoped for. All her examples are software/applications development workgroups. She does review some interesting free applications.
One of the case studies is http://about.scriblio.net/ "open source OPAC with faceted searching and browsing features based on WordPress." See http://tamworthlibrary.org/ for a public library application.
http://www.dimdim.com/ claims to be "web conferencing service which is free to consumers and extremely easy to use, as there is no software to download or maintain." More web comferencing hosts are http://www.yugma.com/, http://www.zoho.com/ and http://vyew.com/site/.
http://www.37signals.com/ has free project management tools: Basecamp, Campfire group chat, Backpack, and Whiteboard.
In addition to pbwiki and wetpaint, she reviews http://www.seedwiki.com/. A booktalk use is http://www.seedwiki.com/wiki/hallahan_library_book_talk/hallahan_library_book_talk.
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